The Sales Order Line Quantity Is Not Updated when Cancelling a Schedule for that Line (Doc ID 1263267.1)

Last updated on DECEMBER 01, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

The Sales Order line quantity is not updated when cancelling a Schedule for that line.

Steps to reproduce the issue:

  1. Create a Sales Order line for a quantity of 2.
  2. Split the quantity in 2 schedules.
  3. Save the Sales Order.
  4. Cancel one of the Schedules > the quantity at the line level is updated with 1.
  5. Save the Sales Order.
  6. Exit the Sales Order and open it again > the quantity at the line level is back to 2.

Cause

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