EAR9.0+: Predictor Does Not Apply to Control Customer in All Cases Where Customer Reference is None

(Doc ID 1264294.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 29-Jul-2013***


Our Payment Predictor method is set to apply an item to a Control Customer - On Account, when Customer Reference is None, and Item reference is Doesn't Matter.
This works when our lockbox data has no customer id and item, or no customer and item is invalid. But when predictor finds a valid item id, it will not apply to the control customer.
Is this a bug?


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