EAR 9.0+: Item Entry Page Error "Buyer's Location Country Is Required (9060,312)" When Customer is Not a Ship To Customer. (Doc ID 1264496.1)

Last updated on DECEMBER 01, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
*** Proactive Support Update 12-Mar-2012 ***


Symptoms

In Peoplesoft 9.0, a customer who is configured as 'Bill To' only but not 'Ship To'.
In Receivables, when an item is created online item on this customer it triggers error 'Buyers Location Country is required (9060,312)' .

When we check the 'Ship To' option on the Customer page though, we do not get the error when creating items. Why this is so? Should it be possible to have the 'Ship To' option off for a customer and still create online items on that customer?

Cause

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