E-CR: Crystal Will Not Run With The Runtime SP3 Version - Crystal Runtime Initialization Failed (Doc ID 1265416.1)

Last updated on MAY 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Checked for relevance on 22-APR-2014***

Symptoms

PT 8.51+

Crystal processes return an error when submitted to the Process Scheduler.

The below error is seen in the CRW*.log

Error - Crystal Runtime Initialization Failed
Crystal Runtime exception: Creating an instance of the COM component with CLSID {D7F5D7C3-B06C-4CAC-BC47-A06E66D2EE9B} from the IClassFactory failed due to the following error: 80040111.

Cause

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