E-AS: How To Troubleshoot Application Server Crashes
(Doc ID 1267325.1)
Last updated on JANUARY 28, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.52 to 8.57 [Release 8.4]
Information in this document applies to any platform.
The purpose of this document is to give you some guidance on how to troubleshoot Application Server crashes. There can be various reasons which cause Application Server processes to crash, like a PeopleTools issue, bad OS patches, insufficient user-limits on Unixes , bad object definitions in DB. It is better to eliminate environment-related issues before you start investigating the issue as a potential bug.
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