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EAP: Express Payment hyperlink on Voucher gives error -- Data being updated does not exist. (18,4) (Doc ID 1270672.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.


After clicking on the Express Payment hyperlink on the Voucher > Payments page, an error displays.  This error is only triggered when Third Party Taxware (Vertex, Taxware) is used.

Data being updated does not exist. (18,4)

When trying to save your changes, the system could not find the existing data in the database.

This problem can happen if another user deleted the information while you were making changes. Make a note of what you were doing, then cancel the page and retry.?

If the problem persists this may be the result of an application programming error and should be reported to technical support staff.




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