Error When Opening Department Where the Current Row in PS_DEPT_TBL Does Not Have a Corresponding Row in PS_DEPT_TBL_CAN: "No Matching Buffer Found For Level". (Doc ID 1271231.1)

Last updated on MAY 03, 2016

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Under Set UP HRMS > Foundation Tables > Organization > Departments, receive "No matching buffer  found for level" error when trying to access certain Departments. It happens when the most recent row in PS_DEPT_TBL does not have a corresponding row in PS_DEPT_TBL_CAN.

ERROR
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No Matching Buffer found for level (15,26)

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Set Up HRMS > Foundation Tables > Organization > Departments
2. Add a new row for SET ID PSCAN and Department ID CAN02
3. Now go to correct history mode
4. Add a NAICS code for CAN for previous row and save the component
5. Again go back to search page and try to access the department


Cause

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