EGL: Generate Journals Page Fails With Error: Updatevalue: Row2 Not Found In Scroll Level 1(2,156) Or No Prompt Values For Template Field When A New Request Row Is Added. (Doc ID 1271255.1)

Last updated on DECEMBER 12, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.
****Checked for Currency on June-05-2015****

Symptoms

Unable to insert additional requests on Component JRNLGEN_REQUEST. Insert of new row or attempting to open an existing Journal generator run control that contains multiple request causes the below PeopleCode error.

The issue started after PeopleTools upgrade from 8.50 to 8.51.

Error#1:

Updatevalue: Row2 not found in scroll level 1(2,156) JRNLGEN_REQUEST.BUSINESS_UNIT.RowInit PCPC: 367 statement 10
The specified row number is invalid for the indicated scroll level.
This may occur with various PeopleCode Built in Functions that specify a row within a scroll Review the PeopleCode that is generating the message and the page definition and correct as appropriate.

Error#2:

Additional error reported that is fixed by same bug report:  Prompt Table For Template Field In Generate Journals Page

Steps
=====
1. Upgraded PT 8.50.11 to PT 8.51.03.
2. General Ledger > Journals > Subsystem Journals > Generate Journals. can not open run controls with multiple requests or add new request number to existing run control

Cause

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