Troubleshooting Benefits Administration processing
(Doc ID 1274253.1)
Last updated on DECEMBER 20, 2022
Applies to:PeopleSoft Enterprise HCM Benefits Administration - Version 9.1 to 9.2 [Release 9.0 to 9]
Information in this document applies to any platform.
This guide will provide information on troubleshooting Benefits Administration event processing.
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In this Document
|1. How does Benefits Administration Process Through and Evaluate an Event When Preparing Options?|
|2. What Date Should Be Used for the Benefits Administration Start Date on the Installation table?|
|3. What Are the Meanings of the Statuses on the Schedule Summary Results Page?|
|4. Troubleshooting Eligibility|
|5. Does the Event Priority Order have any Bearing on Benefits Administration Processing?|
|6. When the Event Rule is set to Use Exist, why would the Waiting Periods on some earlier Events not be honored?|
|7. Why is My Self Service Event Not Visible on eBenefits?|
|8. Should the Benefits Administration Process be Run While Employees are Updating Their Elections Using eBenefits?|
|9. Capturing COBOL Log and Trace Files|
|10. Troubleshooting Benefits Administration Process Errors|