What Is a Patch, a Fix, a Bundle, a Maintenance Pack, a Service Pack, a Feature Pack, a Report ID, an Update ID, a Project (file), an ICE, an Incident, a Resolution, a Bug, a Defect, a POC, a One-off? (Doc ID 1274461.1)

Last updated on SEPTEMBER 14, 2023

Applies to:

PeopleSoft Enterprise SCM Product Configurator - Version 8 SP1 and later
PeopleSoft Enterprise SCM Strategic Sourcing - Version 8 SP2 and later
PeopleSoft Enterprise SCM Inventory - Version 8 SP1 and later
PeopleSoft Enterprise SCM eProcurement - Version 8 SP1 and later
PeopleSoft Enterprise SCM Billing - Version 8 SP1 and later
Information in this document applies to any platform.

Purpose

When searching for Knowledge Documents in the Knowledge Base or during emails exchange or phone contacts with an Oracle Support engineer, sooner or later you will come across one of the following terms:

Patch
Fix
Bundle
Maintenance Pack
Service Pack
Feature Pack
Report ID
Update ID
Project (file)
ICE
Incident
Resolution
Bug
Defect
POC
One-off

All these terms have something to do with code changes that we have made in order to correct the application and make it work how it was intended to work. However what do all these terms mean and what is the difference between them? An example below shows how all these terms are related to one another.

This knowledge Documents provides the following information:

a definition of all the above terms,
an example showing the relationship between all the above terms
where to find instructions in order to download and install a Fix/Patch or a Bundle or a Maintenance Pack.

Scope

This Knowledge Document is intended to any person who is involved in the system maintenance, who is communicating with the Oracle Support department, or who has access to the Oracle Support Portal and can search the knowledge base.