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What Is a Patch, a Fix, a Bundle, a Maintenance Pack, a Service Pack, a Feature Pack, a Report ID, an Update ID, a Project (file), an ICE, an Incident, a Resolution, a Bug, a Defect, a POC, a One-off? (Doc ID 1274461.1)

Last updated on FEBRUARY 02, 2022

Applies to:

PeopleSoft Enterprise SCM Services Procurement - Version 8 SP3 and later
PeopleSoft Enterprise SCM Supplier Contract Management - Version 8.8 SP1 and later
PeopleSoft Enterprise SCM Catalog Management - Version 8.4 and later
PeopleSoft Enterprise SCM Manufacturing - Version 8.4 and later
PeopleSoft Enterprise SCM Production Management - Version 8 SP1 and later
Information in this document applies to any platform.


When searching for Knowledge Documents in the Knowledge Base or during emails exchange or phone contacts with an Oracle Support engineer, sooner or later you will come across one of the following terms:

All these terms have something to do with code changes that we have made in order to correct the application and make it work how it was intended to work. However what do all these terms mean and what is the difference between them? An example below shows how all these terms are related to one another.

This knowledge Documents provides the following information:


This Knowledge Document is intended to any person who is involved in the system maintenance, who is communicating with the Oracle Support department, or who has access to the Oracle Support Portal and can search the knowledge base.


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In this Document
 1) Definitions
 Patch & Fix
 Maintenance Pack (MP)
 Feature Pack (FP)
 Update ID & Report ID
 Project (file)
 ICE & Incident & Resolution ID
 2) Example

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