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What Is a Patch, a Fix, a Bundle, a Maintenance Pack, a Service Pack, a Feature Pack, a Report ID, an Update ID, a Project (file), an ICE, an Incident, a Resolution, a Bug, a Defect, a POC, a One-off? (Doc ID 1274461.1)

Last updated on FEBRUARY 03, 2019

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8 SP1 and later
PeopleSoft Enterprise SCM Product Configurator - Version 8 SP1 and later
PeopleSoft Enterprise SCM Strategic Sourcing - Version 8 SP2 and later
PeopleSoft Enterprise SCM eProcurement - Version 8 SP1 and later
PeopleSoft Enterprise SCM Billing - Version 8 SP1 and later
Information in this document applies to any platform.

Purpose

When searching for Knowledge Documents in the Knowledge Base or during emails exchange or phone contacts with an Oracle Support engineer, sooner or later you will come across one of the following terms:

All these terms have something to do with code changes that we have made in order to correct the application and make it work how it was intended to work. However what do all these terms mean and what is the difference between them? An example below shows how all these terms are related to one another.

This knowledge Documents provides the following information:

Scope

This Knowledge Document is intended to any person who is involved in the system maintenance, who is communicating with the Oracle Support department, or who has access to the Oracle Support Portal and can search the knowledge base.

Details

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In this Document
Purpose
Scope
Details
 1) Definitions
 Patch & Fix
 Bundle
 Maintenance Pack (MP)
 Feature Pack (FP)
 Update ID & Report ID
 Project (file)
 ICE & Incident & Resolution ID
 Bug
 Defect
 POC
 One-off
 2) Example
References

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