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Troubleshoot Supplier Contract - Document Comparison And Rendering Fails (Doc ID 1274618.1)

Last updated on DECEMBER 05, 2019

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.1 and later
Information in this document applies to any platform.


Setting up Document Comparison and Rendering. Followed Peoplebooks "Setting Up PeopleSoft Supplier Contract Management." MS Word 2007 is installed on the AppServer. When "Verify Server Setup" clicked Supplier Contract Management Installation Options page, and you get a message "Connected to Application Server SUCCESSFUL." Test to render document in .doc format FAILED (Type mismatch). Document may have failed to render because Microsoft Word may not have been installed. 

Also not able to identify registries in dcomcnfg after installing Microsoft products in a 64bit environment.

Troubleshooting Steps

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In this Document
Troubleshooting Steps

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