Self Service Training Request and Manager Self Service Training Request shows in Training Request Status as both needing approval (Doc ID 1275196.1)

Last updated on OCTOBER 29, 2014

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When a user is set up as a Manager but now as a Training Administrator with the Workflow Configuration set up as follows

Training Enrollment Approval Process and Allow Dbase Update both checked
Training Enrollment By Manager Approval Process Unchecked but Allow Dbase Update checked

When the manager submits two requests

1. For him/herself (this needs his manager's approval)
2. For an Employee that reports to him (no approval required)

Both these requests appear in Self Service, Training Requests Status as needing Approval  (AWE)

Cause

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