View Questionnaire Results Page Shows 'NO ANSWER' For Screening Questions. (Doc ID 1275551.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 26-Nov-2013***

Symptoms

An applicant applies for a job and answers the prescreening question (with correct answers). Under Recruiting> Find Job Opening> Screen Applicants, the recruiter sees zero score for the applicant on Prescreening. Also, if the recruiter tries to view the answers, no answers are found on the Questionnaire Result page.

STEPS TO REPLICATE:
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The issue can be reproduced at will with the following steps:
1. Go to Careers page.  Applicant selects a job with prescreening questions and applies
2. Applicant answers the prescreening questions with correct answer and submits the application
3. Go to Recruiting> Find Job Opening> Screen Applicant> View Screening Result, it shows the applicant's score is 0% although the screening result is passed for prescreening
4. Click on the Score.  Click on the View Questionnaire Results link.  It does not show the value of screening answers applicant selected.

Cause

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