Error message in Forecast..default or Custom

(Doc ID 1275786.1)

Last updated on AUGUST 30, 2016

Applies to:

PeopleSoft Enterprise HCM Absence Management - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.
**Reviewed for currency on 3/30/2015**

Symptoms


Absence Management any version:

Issue: Forecasting value is blank when forecasting on a saved absence.

Steps: Self Service>Time Reporting>Report Time>Absence Request.
Enter an absence.
Do not submit the absence, but save for later.
Enter back to edit the absence.
Reforecast...the forecast is successful, but no eligible/ineligible values are displayed.

This puts the absence in sort of a stuck position..it cannot be approved and the employee can not re-enter the absence.

Note:  This error will also present with Custom Forecast Message, specifically if the customer creates a message where, if there is insufficient time to take one absence, the employee is instructed to take a different absence.  When the request has been modified and re-forecast, the result will be "An error has occurred while constructing the customized forecasting message for Absence Take: (and the take name is displayed).

Cause

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