Last updated on AUGUST 24, 2016
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.
Service Operation USER_PROFILE is published from the Portal database to the Financial, ELM and HR system. The USER_PROFILE queue is partitioned on the EMPID field. On each of the target database intermittently a subscription handler will fail with the error seen in the Service Operation Monitor:
Error Timestamp Segment Index Error Message Description
11/18/2010 12:20:21.000000PM 0 A fatal PeopleCode SQL error occurred. Please consult your system log for details.
11/18/2010 12:20:21.000000PM 0 SQL error in Exec. (2,280) FUNCLIB_PTSEC.OPRID.FieldFormula Name:UpdatePSLOCK PCPC:2471 Statement:25 Called from:USER_PROFILE.update_user_profile.OnExecute Name:OnNotify Statement:49
11/18/2010 12:20:21.000000PM 0 Attempt to call abstract method/property OnError of object class PS_PT:Integration:INotificationHandler. (180,845)
A resubmit clears up the problem.
The issue can be reproduced with the following steps:
1. Peopletools>Security>User Profile>User Profile.
2. Select a profile to update/insert information.
4. Message sent from Portal to Financial, ELM and HR. In any of the receiving databases, the error may be seen.
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