ELM 9.X: After Open A New Window From Search Catalog Page, Facility Link Does Not Open

(Doc ID 1277162.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 07-Jul-2014***


After navigating to the Search Catalog page and open a new window, {click} Facility link from new Search Catalog page for an Activity, Facility information page does not open as expected, nothing happens or page has a message at bottom "Error on page".

The issue can be reproduced at will with the following steps:

  1. Set up Facility information.
  2. Create an Activity and associate the Facility Information to the Session (s)
  3. Rebuild Indexes for Catalog.
  4. Learner Search for Learning from Search Catalog page and results return for Activity with a Facility link.
  5. Open a new window from New Window link,{click}  Search button, from results returned for Activity with a Facility link, (click} Facility link and notice nothing happens or receive a message at bottom of  page "Error on Page".


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms