Job Opening Approval Routed to Previous Approver's Supervisor Instead of Hiring Manager's Supervisor. (Doc ID 1279528.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Delivered User List 'Hiring Manager Posn Supervisor' is pulling the Position Supervisor of the previous approver instead of the Position Supervisor for the Hiring Manager.  The delivered User List 'Hiring Manager Posn Supervisor' should always pull the Hiring Manager's Position Supervisor. It should not pull the Position Supervisor of previous approver.

This causes the approval to be routed to the wrong supervisor when the Hiring Manager is not the first approver.  This is not an issue if 'Hiring Manager's Position Supervisor' is the first approver.

STEPS TO REPLICATE:
-----------------------
1. Under Setup HRMS > Common Definitions > Approvals > Approval Process Definition, define approval path: Recruiting Pool >Compensation Manager > Hiring Manager Posn Supervisor.
2. Create a New Job Opening and submit for approval.
3. The Approval Chain shows incorrect approver for the 'Hiring Manager Posn Supervisor' step. It is pulling the Position Supervisor of previous approver instead of the Hiring Manager's Position Supervisor.



Cause

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