Component Interface HCR_IDENTIFICATN_DATA_SRV Error (91,37) Saving Citizenship and Passport Page (Doc ID 1289026.1)

Last updated on JANUARY 30, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When updating a record in Citizenship and Passport page, the following error occurs:

ERROR
-----------------------
(15,54) - [System] -  The highlighted field is required. You must enter a value for it before proceeding.{HCR_IDENTIFICATN_DATA_SRV.BUSINESS_UNIT}
(15,54) - [System] -  The highlighted field is required. You must enter a value for it before proceeding.{HCR_IDENTIFICATN_DATA_SRV.SETID}
(15,54) - [System] -  The highlighted field is required. You must enter a value for it before proceeding.{HCR_IDENTIFICATN_DATA_SRV.COMPANY}
(15,54) - [System] -  The highlighted field is required. You must enter a value for it before proceeding.{HCR_IDENTIFICATN_DATA_SRV.COUNTRY}
(15,54) - [System] -  The highlighted field is required. You must enter a value for it before proceeding.{HCR_IDENTIFICATN_DATA_SRV.EXCHNG_TO_CURRENCY}
(91,37) - [System] - Error saving Component Interface. {HCR_IDENTIFICATN_DATA_SRV}

(18137,9) - Generic Service Error (18137,9)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to Campus Community > Personal Information > Identification > Citizenship > Citizenship and Passport.
  2. Update the record.
  3. Save the page.

 

Cause

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