When Running the Approval Framework Escalation Process, the RECIEPT_NOTFICATIONS Step Errors with Message that Class SAC_RN:Eval is not Found (Doc ID 1291933.1)

Last updated on NOVEMBER 30, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
**CHECK FOR CURRENCY: 11/30/2016*****

Symptoms

When running the Approval Framework Escalation process, the RECIEPT_NOTFICATIONS step errors

ERROR

Class SAC_RN:Eval was not found. (180,74) EOAW_NEM.Evaluator.OnExecute Name:EventEvaluation PCPC:3047 Statement:51 Called from:EOAW_NEM_PRC.MAIN.GBL.default.1900-01-01.Step02.OnExecute Statement:27

STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to PeopleTools> Process Scheduler > Schedule JobSetsCreate a new JobSet and add the job NEM_MAIN
2. Run the JobSet
3. Navigate to Setup HRMS > Approvals > Notifications and Escalations > Event Status and search for the event RECIEPT_NOTIFICATIONS.
4. Note the error in the event status

Cause

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