ELM 9.1: Web-based Components are Not Updating Status from Web-Based Progress Page (Doc ID 1296182.1)

Last updated on FEBRUARY 08, 2016

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.
This document now incorporates information from document 1204045.1, which has been deleted.

Symptoms


In ELM 9.1, when Learner launches learning from the Learning Component, Web-Based Progress page, the status is not updated after results returned from SCORM or AICC content.

Steps to Replicate Issue:
1) Learner logs in and enrolls in an Activity that has a Web-based Learning Component.
2) Learner navigates to Self-Service -> My Learning or All Learning and locates the Catalog Item for Date in My Learning grid for the enrolled Activity.
3) {clicks} Title link, which Transfers to Activity Progress page.
4) {clicks} The Learning Component Title Link, which Transfers to Web-Base Progress page (LM_LC_WEB_PROG)
5) Then, {clicks} Launch link

Business Impact:
Learner's enrollment status not updated if completes web-based learning from Web-Base Progress page, which lead to not completing the Activity of Catalog Item that is required for a Program.

 

Cause

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