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E-FTP: ExecuteViewAttachment (error): return code (1) indicates attempt to download file from s torage (for viewing) failed. (Doc ID 1298559.1)

Last updated on MARCH 01, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.


PeopleTools Test Utilities page does not work when uploading to FTP.  The page refreshes but nothing occurs.  Uploading to a database record works fine.

The error in the application server log is:
ExecuteViewAttachment (error): return code (1) indicates attempt to download file from storage (for viewing) failed.

The trace file shows the below messages:

(Note that the trace file is taken from a 8.51 environment where more debug information is available.  A 8.50 environment trace file will not show as much information.)

PSAPPSRV.13431 (1422) 1-270537 11.38.40 0.000001 PSCurlFileTransferSession: Upload using file transfer library object.
PSAPPSRV.13431 (1422) 1-270538 11.38.40 0.000534 PSCurlFileTransferSession: Upload: Source File : /home/psoft/appserv/fscm/files/psfileproc/A_841b8a08-3f84-11e0-9e5e-c8f709af7ca8/temp.txt
PSAPPSRV.13431 (1422) 1-270539 11.38.40 0.000001 PSCurlFileTransferSession: Upload : Protocol - 1.
PSAPPSRV.13431 (1422) 1-270540 11.38.40 0.000006 PSCurlFileTransferSession: Upload : Properties set.
PSAPPSRV.13431 (1422) 1-270541 11.38.40 0.008598 PSCurlFileTransferSession: Upload : File Transfer Failed : FTP library Error code : 13 - FTP: unknown PASV reply
PSAPPSRV.13431 (1422) 1-270542 11.38.40 0.000002 PSCurlFileTransferSession: MapErrorcode.
PSAPPSRV.13431 (1422) 1-270543 11.38.40 0.000024 ExecutePutAttachment: Return code : 1
PSAPPSRV.13431 (1422) 1-270544 11.38.40 0.000005 ExecutePutAttachment: Error : File Attachment Status
PSAPPSRV.13431 (1422) 1-270545 11.38.40 0.000002 PSCurlFileTransferSession: Destructing the file transfer library object.


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