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Cannot Update External Awards Transactions after Applying Item Type Security (Doc ID 1300978.1)

Last updated on MARCH 15, 2018

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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If item type security is invoked, users cannot update external award transaction rows. This behavior can be seen on any component where users would normally be able to update such transactions - including Manage Student External Awards and View Self Reported Aid. However, it is most common for item types reported in Self Service under the 'other' category.

EXPECTED BEHAVIOR
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Users need to be able to update the transactions.

STEPS
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The issue can be reproduced at will with the following steps:
1. Report aid in self service using 'other' category
2. Review Manage Student External Awards and View Self Reported Aid

WHAT IS WORKING
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With no item type security, or for item types are populated in the External Award Cross Reference table - the page works as expected.



Cause

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In this Document
Symptoms
Cause
Solution
References


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