Mouse Over Pop Up Does Not Display the Data as Set Up in the Mouse Over Page Design Page (Doc ID 1302395.1)

Last updated on SEPTEMBER 01, 2015

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

 Mouse Over ID does not display the pop up page as defined.

Steps to Replicate:
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1. Navigate to Set Up HRMS > Common Definitions > Mouse Over Popup > Mouse Over Page Design.
2. Edit the page design so that it does not include a photo and Column 1: contains EMPLID and Job Title, while Column 2: contains Reg Region, Name and Home Address.
3. Navigate to Set Up HRMS > Common Definitions > MouseOver Popup > MouseOver Component Setup.  Add the new MouseOver ID to the appropriate page, e.g. Benefits Summary
4. Go to the Benefits Summary page and the Mouse Over does not work as specified in step 2.  The photo is still displayed and the EMPLID and Job Title are not displayed.


Cause

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