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Benefit Rate Page is Timing out when GP US is Installed (Doc ID 1303337.1)

Last updated on OCTOBER 06, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9 and later
Information in this document applies to any platform.

Symptoms

Performance issue with Benefits Rates setup pages when GP US is installed due to the SavePostChange PeopleCode. Unable to save it successfully(display "processing" until time out) when modify or insert many rows of data at the same time.

Navigation: Set Up HRMS > Product Related > Base Benefits>Rates and Rules > Benefit Rates

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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