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E-IB: Troubleshooting "UserName not defined in database. (158,55)" (Doc ID 1309037.1)

Last updated on AUGUST 17, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.

Purpose

There are a number of scenarios when the error from the title may occur, some during Service Operations processing, others for Component Interfaces invocation, and others during Ping Node operation:

The purpose of this document is to facilitate issue findability by consolidating in one place of all, or at least the most typical, scenarios and reasons why this error would occur, and how to fix it.

Troubleshooting Steps

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