Manager Self Service > Performance Management > View Approval Status: Poor Performance Opening the Page (Doc ID 1309401.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise HRMS ePerformance - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 04-12-2013***

Symptoms

When an Approver goes to Performance Manager > View Approval Status, there is major delay in displaying the list of documents. The SQL statement does process when copied from the trace file and run through a SQL tool; but the Scroll is having issues processing the SQL statement.

REPLICATION STEPS:
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1. Navigate to When an MSS> Performance Management > View Approval Status
This page takes a long time to load.

BUSINESS IMPACT
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The issue has the following business impact:  the process is taking a long time for HR Department to process all the documents, since there is a large number of them to review.

Cause

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