Why a Change of the Sales Person on the Sales Order 'Header Commissions' Page Is Not Reflected at the Bill level (Doc ID 1309786.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8 SP1 and later
PeopleSoft Enterprise SCM Billing - Version 8 SP1 and later
Information in this document applies to any platform.

Goal

When running the 'OM Billing Interface' (OM_BILL) (navigation: Order Management, Quotes and Orders, Update Price, Reprice Order), the 'Sales Person' field is populated with the Sales Person (Member Type = SALES) assigned to the default 'Support Team Members' linked to the Customer instead of the Sales Person defined at the Sales Order header level ('Header Commisions' page). Why is that?

Solution

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