E-SEC: "Authorization Error - Contact Your Security Administrator" Error in Left Menu After PeopleTools 8.51x Upgrade (Doc ID 1311093.1)

Last updated on MAY 13, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.

reviewed for currency 05-JUL-2015


Symptoms

Still have questions after reading this document? Please post a question to our community: PeopleTools Community

ISSUE STATEMENT
---------------
After upgraded the peopletools version to PeopleTools 8.51x, when the user click left menu folder, the error occurs under the folder in the left menu.

Unable to open page from menu. However, can open same menu path from floating drop down menu.

This issue happens with the super user.

ERROR
---------------
"authorization error - contact your security administrator"


WHAT IS WORKING
---------------
The user can login homepage successfully.


REPLICATION STEPS
=================
The replication steps are:

1. Login as super user VP1.
2. Click "Order Management"
3. Click "Quotes and Orders"
4. Click Create/Update Order or Create/Update Quote, the left menu will
shrink into a frame. The page header , logo does not behave correctly. Once clicking any folder item now, "authorization error - contact your security
administrator" occurs.

Changes

code issue. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms