EGL: DEPT_SYNC Errors: MsgProccesor Process_RoutingFailed: Failed to Create Contracts.

(Doc ID 1312647.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

9.1 version, Integration to HCM

When attempting to run integration broker for the message DEPT_SYNC,
the following error occurs.

ERROR
-----------------------
MsgProccesor Process_RoutingFailed: Failed to create contracts. Please look at application server log for more details


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup gateway and node for integration from HR to Financials.
2. Add dept value from Financials.
3. Check app log for error.

Cause

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