EAP: Approver receives Email Notification even though 'Email User' is not checked in User Profiles (AWE) (Doc ID 1316788.1)

Last updated on AUGUST 01, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version: 9.1 to 9.1 - Release: 9 to 9
PeopleSoft Enterprise PT PeopleTools - Version: 8.50 and later    [Release: 8.4 and later]
Information in this document applies to any platform.

Goal

The Approval Framework workflow (like Voucher Approval or Vendor Approval) sends an e-mail notification to the Approver even though 'Email User' is not checked for User Profiles > Workflow > Routing Preferences settings. 

If the Users cannot access the Security > User Profiles > Workflow tab, My System Profile, is where Email or Worklist User is set.

Generally, users cannot access the Security > User Profiles > Workflow tab.  But for all users, there is a My System Profile menu link, that includes and updates the User Profile with the desired values. It is from here users can make their notification selections.

What setup needs to be done in order for e-mails not to be sent to the Approver that does not have the 'Email User' checked on the User Profile?


Solution

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