My Oracle Support Banner

Award Posting Error: AWARD TOTAL <> SUM(DISBURSEMENTS) for DL Item Types (Doc ID 1317698.1)

Last updated on JANUARY 30, 2019

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.


When posting an award, the following error is received:
Award Posting process encountered error(s). (14420,62)

Examination of the log file will show the error relates to a DL item type, with the following detail


The issue occurs most commonly with a DL item type split over 3 terms, with multiple disbursements per term, even among the first disbursement per term and where the split is uneven, and the loan is fully disbursed. An examination of the 'disbursement' link for the item type after validation will show extra dollar amounts ($1 or $2) in one of the 'buckets' for the 2nd and 3rd terms.

The issue might also occur to an award - split over 2 or any number of terms, with multiple disbursements per term - in the following situations:

1) The award was originally made via PJ and now is being re-validated without PJ, or vice-versa.

2) The award remainder rule applied to the award has changed. An example of this would be if the award was originally made prior to Bundle 28 with the extra dollar in the LAST disbursement, but after Bundle 28 the new DL awarding design forces the extra dollar in the FIRST disbursement, in conjunction with the 'even among 1st disbursement for term' or 'even across disbursements by term' split code formulas.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.