CCB, ETPM, BI, and RMB Lost Micro Server License Keys and Cannot Uninstall (Doc ID 1318994.1)

Last updated on AUGUST 25, 2017

Applies to:

PeopleSoft Enterprise Revenue Management Platform - Version: 8.95 and later   [Release: 8.95 and later ]
Oracle Utilities Customer Care and Billing - Version: 1.5.20 and later    [Release: 1.5 and later]
Oracle Enterprise Taxation and Policy Management - Version: 2.1.5 and later    [Release: 2.1 and later]
Oracle Utilities Business Intelligence - Version: 2.0.1 and later    [Release: 2.0 and later]
Oracle Revenue Management and Billing for Financial Services - Version: 1.0 and later ]
Information in this document applies to any platform.

Goal

We are trying to uninstall Micro Server license and we are getting the following error.



Server License Administration System - AppTrack
-----------------------------------------------------------
1. License List
2. License Summary
3. License Install
4. License Uninstall
5. Change/Set Password
6. Reinitialize Licensing
7. Current Users
9. Quit
Enter the Menu Selection
1

00001
/opt/SPLcobAS51
Version of Server for COBOL
License units: Unlimited CPUs: 001
Duration: Unlimited Server
SPL_xxxxxxxxxxxx+
xxxx xxxx xxxx xxxx. ....
--------------------------------------------
Continue...

Server License Administration System - AppTrack
-----------------------------------------------------------
1. License List
2. License Summary
3. License Install
4. License Uninstall
5. Change/Set Password
6. Reinitialize Licensing
7. Current Users
9. Quit
Enter the Menu Selection
4

Ready to Uninstall license
Enter the Serial Number part of the License Key:
SPL_xxxxxxxxxxxx
Enter the License Number part of the License Key:
xxxx xxxx xxxx xxxx This is an invalid license key

Solution

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