E-PORTAL: Dropdown Navigation Menu Missing after Upgrade to PT 8.5x in Custom Portal (Doc ID 1321000.1)

Last updated on DECEMBER 01, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Checked for relevance on 21-MAY-2014***

Symptoms

Customer upgraded to tools 8.51 having a custom portal defined in their database
After tools and application upgraded from 8.48 to 8.51 and from HRMS 8.9 to HRMS 9.1 in the custom portal the upper drop-down navigation is missing

The EMPLOYEE portal shows correctly the upper navigation while the same DEFAULT_TEMPLATE template is used for both EMPLOYEE and for the custom portal

Cause

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