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E-FTP: View Attachment is giving error "bea.jolt.ServiceException: Invalid Session". (Doc ID 1332292.1)

Last updated on OCTOBER 10, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 to 8.51 [Release 8.4]
PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===
On : on patches of PT8.50 starting with PT8.50.14 and patches of PT8.51 starting with PT8.51.03, File Attachments”, getting the following error:

ERROR
-----------------------

"bea.jolt.ServiceException: Invalid Session".
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to People Tools>Utilities>Debug>People Tools Test Utilities page.
2. Specify the FTP URL. For. e.g record://PSFILE_ATTDET
3. Click on "attach" to attach the file and then click on "View"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot View the attached file and they get logged out of the application.

Cause

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In this Document
Symptoms
Cause
Solution
References


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