HR_PRINT_I9 Form Does Not Create PDF File in Tools 8.51 and Onward. (Doc ID 1332726.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

I9 data inserted for few employees. Ran the I9 Print Forms XML report and no PDF is generated.

STEPS TO REPLICATE:
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The issue can be reproduced at will with the following steps:
1) Employee goes to Self Service > Personal Information > Complete and Submit I-9 Form, click Accept
2) Employer goes to Workforce Administration > Personal Information > I-9 Forms > Complete/Re-verify Employee I-9 Form.  Fill out List A section and click Accept.
3) Run Print I-9 Forms process
4) Go to Report Manager > Administration tab, it shows a hyperlink HR_PRINT_I9- HR_PRINTI9.PDF. However, when click on the hyperlink, no report is found.

Cause

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