HR_PRINT_I9 Form Does Not Create PDF File in Tools 8.51 and Onward. (Doc ID 1332726.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


I9 data inserted for few employees. Ran the I9 Print Forms XML report and no PDF is generated.

The issue can be reproduced at will with the following steps:
1) Employee goes to Self Service > Personal Information > Complete and Submit I-9 Form, click Accept
2) Employer goes to Workforce Administration > Personal Information > I-9 Forms > Complete/Re-verify Employee I-9 Form.  Fill out List A section and click Accept.
3) Run Print I-9 Forms process
4) Go to Report Manager > Administration tab, it shows a hyperlink HR_PRINT_I9- HR_PRINTI9.PDF. However, when click on the hyperlink, no report is found.


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