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EBI 8.8+: PeopleSoft Billing Error Master List (Doc ID 1333896.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 8.8 to 9.2 [Release 8.8 to 9]
Information in this document applies to any platform.
*** Checked for Relevance on Mon 15-Sep-2014 ***


The objective of this document is to provide a summary of errors and their fixes that the user may encounter when processing Billing. The errors could be online (pop-up error message while performing an online action) or offline/batch (usually due to an 'abend' or aborting of a process or report). This document represents the 6th of 7 document types created. These document types are:

  1. Product Home: Summary document that serves as an index for rebuilt content on this topic.
  2. Master Setup Document Case Study: Main document that summarizes the high-level implementation steps for a given feature or business process.
  3. Detailed Setup Document: Supporting document that provides detailed instructions for completing one of the steps in the case study article. These instructions are based upon the actual implementation of the feature by the author of the article and not simply on conceptual steps from existing content.
  4. Master Troubleshooting Document: Article that outlines summary troubleshooting steps for an entire feature or business process.
  5. Detailed Troubleshooting Document: Article that provides detailed troubleshooting steps for a specific step in a feature or business process.
  6. Error Summary Document: [This Document] Contains a listing of each error that can occur along with pointers to individual error notes.
  7. Individual Error Document: Document with a title that matches an error message. This note summarizes known defects that cause the error and redirects the user to appropriate detailed setup note and/or troubleshooting notes from above (as appropriate).

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Bill Entry
 Billing Interface
 Billing Finalization
 Billing Worksheet
 Combination Edits
 Invoice Notification
 Invoice Print/Reprint
 Load AR
 Load GL

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