My Oracle Support Banner

How To Resolve the ExcelToCI Error "Invalid XML Returned" when Using CUSTOMER_MAIN_CI Component to Add a New Customer with a Corporate and Correspondence Customers (Doc ID 1334432.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 and later
Information in this document applies to any platform.

Goal

The below error is issued when using the Excel to CI utility with the CUSTOMER_MAIN_CI Component in order to add a new Customer with Corporate and Correspondence SetID's and Customer ID's (fields: CRSPD_SETID, CRSPD_CUST_ID, CORPORATE_SETID, CORPORATE_CUST_ID):

Error: Invalid XML Returned
The response test is not a valid XML. Login Data cleared.

How to resolve it?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.