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How To Resolve the ExcelToCI Error "Invalid XML Returned" when Using CUSTOMER_MAIN_CI Component to Add a New Customer with a Corporate and Correspondence Customers (Doc ID 1334432.1)

Last updated on JULY 03, 2023

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 and later
Information in this document applies to any platform.


The below error is issued when using the Excel to CI utility with the CUSTOMER_MAIN_CI Component in order to add a new Customer with Corporate and Correspondence SetID's and Customer ID's (fields: CRSPD_SETID, CRSPD_CUST_ID, CORPORATE_SETID, CORPORATE_CUST_ID):

Error: Invalid XML Returned
The response test is not a valid XML. Login Data cleared.

How to resolve it?


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