When User Attempts To View The Offer Letter With Long File Name, Zip File Is Opened Instead. (Doc ID 1334629.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


When user attempts to view the offer letter with long file name (approximately. 60 characters long), zip file is opened instead of .docx file.

This only happens when file is uploaded from the Upload Letter link in the Offer Letter section of the HRS_APP_RCMNT page

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms