E-PIA: Users Logged Out Due to Invalid ICSID (Doc ID 1335246.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.50 and later
Information in this document applies to any platform.

Symptoms


While shuffling through various states of the PeopleSoft Application Session the users logs out.

ENVIRONMENT
----------------------
Tools Release:PeopleTools 8.50.18
Application&Bundle: Enterprise Portal 8.9, Finance 9.1 and HCM 9.0
Environment: Production

STEPS
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The issue can be reproduced with the following steps:
1. Sign in to Enterprise Portal, Navigate to Main Menu>Reporting Tools>Query>Query Manager>Search for existing Query>Click on Edit Link.
2. Run query and display results on screen.
3. Click on New Window and search for new query
4. Click on Run to HTML
5. A third window opens before running query, go back to second window and search for particulars on a student.
6. Once done go back to third window to continue running query.
7. Enter parameters and click View Results.
8. User is immediately logged out of system.


Cause

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