The 'Reserve Order' Option from the Sales Order Header Menu Does Not Check for Existing OM Holds

(Doc ID 1335406.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8.9 to 9.1 [Release 8.9 to 9]
PeopleSoft Enterprise SCM Inventory - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms

When using the 'Reserve Order' option from the Sales Order Header drop down menu (navigation: Order Management, Quotes and Orders, Create/Update Order) and there is at least one Hold against that Sales Order, the system does not consider the Hold and completes the reservation or create a Backorder if there is not enough available quantity the Item.

Cause

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