ETL9.1:Timesheets Sending Multiple Approval Emails When Submitting 2nd Time. (Doc ID 1337666.1)

Last updated on JULY 13, 2016

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


On : 9.1 version, AWE Reported Time multiple emails are sent to the approver for each day, when all the changes are submitted at once (AWE)

ACTUAL BEHAVIOR 
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When an employee goes and adds time for 3 days and submit time, 3 different notification are sent to approver.

EXPECTED BEHAVIOR
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When 3 days time is submitted once customer expects to see only one email notification for all time submitted for 3 days at once.

STEPS
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The issue can be reproduced at will with the following steps:
1. Report time for a period submit time sheet
2. The approver receives one email notification
3. Login back as time reporter and submit additional 3 days time again
4. Approver now receives 3 email notification. Where as expected to see only one notification.

Cause

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