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Instructors Unable to Make Grade Changes in Self Service After Grades are Posted (Doc ID 1339947.1)

Last updated on MAY 07, 2018

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 8.9 to 9.2 [Release 8.9 to 9]
PeopleSoft Enterprise CS Student Records - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.

Symptoms


In PeopleSoft Enterprise Campus Solutions, the official grades appear as display only on the Grade Change Request page and are not editable for an instructor to perform grade changes in self service

ACTUAL BEHAVIOR
---------------
The Official Grades field on the Grade Change Request page is read only.

EXPECTED BEHAVIOR
---------------
Expect the instructors to be able to submit grade changes in self service.


STEPS
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The issue can be reproduced with the following steps:
1. Log in as an instructor and navigate to Self Service - Faculty Center - Grade Roster for a class that is already graded and grades are posted.
2. Click the Request Grade Change link, it opens the Change Grade Request page.
3. Notice the grades listed under Official Grades are read only.

Changes

 

Cause

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