E-PSEM: PIA Status Always Shows As Down "LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Authentication failed ERROR: Invalid username and/or password" (Doc ID 1340130.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.
***Current 11 Jun 2014***

Symptoms

When monitoring PeopleSoft PIA domains, the PIA status always shows as down even though it is running.  The error in the EM Console shows:

LOG: Local Authentication Failed...Attempt PAM authentication...PAM failed with error: Authentication failed ERROR: Invalid username and/or password.



Cause

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