Unable To Feed Gift Lines From Cr To Gl (Doc ID 1350089.1)

Last updated on MARCH 06, 2017

Applies to:

PeopleSoft Enterprise CS Contributor Relations - Version 9 to 9 [Release 9]
Information in this document applies to any platform.
***Checked for relevance on 27-02-2013***

Symptoms

On : CS 9 version, CR gift processing

When attempting to post a gift and feed it to the GL the following error occurs.

ERROR
-----------------------
GL Interface missing for ItemType 00000123456, SETID = SHARE or Item Type/GL Interface not Active.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup the designation item type above with journal set of 0 on page Set Up SACR, Product Related, Student Financials, Item Types, Item Types on the GL Interface tab.
2. Post a gift to CR and queue and process the GL/Interface
3. Get the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot post gifts that get fed to the GL.

Cause

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