When Adding Logo to Report Definition, Error Occurs: "Jave Exception: java.lang.OutOfMemoryError:Java heap space:during call of com.peoplesoft.pt.xmlpublisher.PTRTFPocessor.generateXSL (2,763)" (Doc ID 1350970.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When setting up letter templates and uploading a document in Rich Text Format with a different logo/header, you click the Preview button, and receive the following error:

ERROR:
Jave Exception: java.lang.OutOfMemoryError:Java heap space:during call of com.peoplesoft.pt.xmlpublisher.PTRTFPocessor.generateXSL.(2,763)
The noted Java error was thrown during a call of the given method.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms