When Adding Logo to Report Definition, Error Occurs: "Jave Exception: java.lang.OutOfMemoryError:Java heap space:during call of com.peoplesoft.pt.xmlpublisher.PTRTFPocessor.generateXSL (2,763)"

(Doc ID 1350970.1)

Last updated on MAY 08, 2017

Applies to:

PeopleSoft Enterprise HRMS Talent Acquisition Manager - Version 9 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.


When setting up letter templates and uploading a document in Rich Text Format with a different logo/header, you click the Preview button, and receive the following error:

Jave Exception: java.lang.OutOfMemoryError:Java heap space:during call of com.peoplesoft.pt.xmlpublisher.PTRTFPocessor.generateXSL.(2,763)
The noted Java error was thrown during a call of the given method.


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