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Marital Status Is not getting Changed to Divorced on Self Service. (Doc ID 1353007.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HRMS eProfile - Version 9 to 9.1 [Release 9]
PeopleSoft Enterprise HRMS eBenefits - Version 9 to 9.1 [Release 9 to 9.0]
Information in this document applies to any platform.

Symptoms


Marital status is not getting changed from Married to Divorced

STEPS TO REPLICATE
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1. Navigate to Main Menu - Self Service - Personal Information - Marital Status.
2. Change Marital status from Married to Divorced.

EXPECTED BEHAVIOR
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Status should change to divorced and remain divorced.

ACTUAL BEHAVIOR
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Status changes back to Married. System does not allow a Married - Divorced status change.


WHAT IS WORKING :
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The same is allowed by a HR administrator, on the Workforce Administration - Modify a person page. Once the change is done in Workforce Administration page, then "Divorced" status is reflected in the Self service page.

Cause

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In this Document
Symptoms
Cause
Solution
References


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