E-AWE: Notification and Escalation (NEM) Event Status failure; Could not create a worklist entry for XXX (18081,1037) EOAW_CORE.WorklistManager (Doc ID 1353727.1)

Last updated on MARCH 27, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.49 to 8.51 [Release 8.4]
Information in this document applies to any platform.

Symptoms

The first time the Notification and Escalation PsJob is run (NEW_MAIN) the Escalation worklist name is not in PSWLINSTMAX table, and even though the Application Engine (AE) goes Success, the Notification and Escalation Event Status fails with this error, attempting to generate new worklists;

Could not create a worklist entry for VP1 (18081,1037)
EOAW_CORE.WorklistManager.OnExecute
Name CreateEntryFromRecord PCPC2724 Statement 45
Called from EOAW_CORE_WorklistManager.OnExecute
Name CreateEntry Statement 11
Called from EOAW_CORE Notif

Cause

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