My Oracle Support Banner

Documents Open XML In Browser Instead Of Word Document Using Internet Explorer 8 (IE8) and later (Doc ID 1354266.1)

Last updated on MARCH 09, 2021

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When user hits the View Document button, it opens a new Internet Explorer (IE) window and displays the xml code instead of opening a Word doc.

This happens when using Internet Explorer 8 and later.  Internet Explorer 7 works fine.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.