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Work Schedule %1 does not cover the entire processing period %2 through %3 (17005, 551) Error Occurs While Processing Payroll or While Submitting Absence (Doc ID 1357150.1)

Last updated on JANUARY 18, 2023

Applies to:

PeopleSoft Enterprise HCM Global Payroll Core - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Absence Management - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
Pulled out of archives as this is a valid document for current versions of the product.

Symptoms

Work Schedule error occurs in the following scenarios:

  1. While Processing Payroll (GPPDPRUN) for any open calendar.
  2. While submitting absence for a newly hired employee in the hire month.

Replication steps for scenario 1:

1. Navigate to Global Payroll Absence management > Absence and Payroll Processing > Calculate Absence and Payroll
2. Initiate Payroll for an open calendar, observe the error in the Payee Messages after the process completes.  
3. Navigation to Payee Messages: Global Payroll Absence management > Absence and Payroll Processing > Review Absence/Payroll Information > Payee Messages, Input an EMPLID, error can be seen logged for the employee.

Replication steps for scenario 2:

1. Navigate to Workforce Administration > Personal Information > Add a person, Hire an employee
2. Navigate to Global Payroll & Absence Mgmt > Payee Data > Create Overrides > Assign Work Schedule, Assign work schedule other than the default schedule
3. Navigate to Self Service > Time Reporting > Report Time > Request Absence, Submit absence for the hire month, Observe the error displayed on the online page.                                                                                                        

Changes

 

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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