ELM 9.1: Failed or Partial Launched SCORM Content Marked "Complete" After Applying Bundle 6 (Doc ID 1359290.1)

Last updated on MAY 24, 2016

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Compliant learning such as SCORM 1.2, when the learner clicks on the launch button on the Activity Web Progress page, the learning is "Marked" as "Completed" without even completing launching the content. The Activity progress status should not get into COMPLETE status without launching the Course Content when passing is required, or when the learner fails the learning.


Steps for Replication:

Option 1:
1. Create new activity
2. Upload SCORM 1.2 content
3. Go to the Activity Completion page, and Mark "Passing Required" - and a score.
4. Rebuild Indexes
5. Login as learner - and search/enroll in the activity
6. Go the Activity Progress page - and then the web progress page and click on the launch button - this will take you the "Table of Contents" page - go back without launching the content
7. View the status of the Activity Progress - it displays as "Completed" instead of "In-Progress".

Option 2:
1. Create new activity
2. Upload SCORM 1.2 content
3. Go to the Activity Completion page, and Mark "Passing Required" - and a score.
4. Rebuild Indexes
5. Login as learner - and search/enroll in the activity
6. Launch the learning, but fail the learning- and check the status of the Learning. It should say "Fail" and not "Complete".

Cause

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